Privacy Policy

Information Collection and Use Swift EV collects personal information to enhance our service delivery. This includes contact details, payment information, and browsing data. We use this information strictly for business purposes such as order fulfillment, customer service, and improvements to our services.

Data Protection We employ industry-standard security measures to protect your information. Personal data is stored securely and accessed only by authorized personnel.

Cookies and Tracking Technologies Our website uses cookies to improve user experience, analyze site traffic, and tailor our interactions based on your preferences.

Sharing and Disclosure We do not sell your information. We only share data with third parties for services like shipping and transaction processing, under strict confidentiality agreements.

Return Policy

General Returns Customers can return unused products within 30 days of purchase for a full refund. Returned items must be in original condition and packaging.

Defective or Damaged Products If you receive a defective or damaged product, please contact us immediately for a replacement or refund.

Return Process To initiate a return, contact our customer service team with your order details. Instructions for return shipping will be provided upon request approval.

Shipping Policy

Processing Time Orders are typically processed within 1-2 business days. Custom orders may take longer, depending on the specifications.

Shipping Methods We offer various shipping options to meet your needs. Details and costs of these options are available at checkout.

International Shipping Swift EV ships internationally with additional charges based on the destination, weight, and size of the package.

Warranty Policy

Coverage All Swift EV golf carts come with a standard 2-year warranty covering manufacturing defects. Extended warranties are available for purchase.

Limitations The warranty does not cover damages from misuse, accidents, or unauthorized modifications.

Claim Process To make a warranty claim, contact our service department with proof of purchase and details of the issue. We will guide you through the repair or replacement process.